1. Data Controller A MORE SRLRegistered office: Via Piagentina 37, 50121 Florence (FI), Italy
Email: info@vinodimore.it
VAT: 07380800487

2. Personal Data CollectedWe may collect and process:Identification data: name, shipping/billing address.Contact details: email, phone number.Payment data: processed exclusively via Stripe; credit card details are not stored on our servers.Technical data: IP address, cookies, server logs.Order-related data: purchased products, amounts, purchase history.

3. Purpose of ProcessingWe use your data to:Process and ship orders.Provide customer support.Fulfill accounting and tax obligations.Ensure website security and prevent fraud.Send marketing communications (only with explicit consent).Produce anonymous statistics to improve services.

4. Legal BasisContract performance: processing orders and deliveries.Legal obligation: accounting and tax compliance.Consent: for newsletter and non-essential cookies.Legitimate interest: website security and fraud prevention.

5. Data RecipientsYour data may be shared with:Stripe payment platform.Website hosting provider.Shipping couriers.Administrative and tax consultants.Order management and security software.We do not sell your personal data.

6. Data RetentionBilling data: 10 years (legal obligation).Order data: duration of the contractual relationship.Marketing data: until consent is withdrawn.Cookies: according to our Cookie Policy.

7. User RightsYou may request at any time:Access to your personal dataRectification
Deletion (where legally permitted)Restriction of processingObjectionData portabilityRequests should be sent to: info@vinodimore.it

8. CookiesWe use essential technical cookies and, with consent, analytics and marketing cookies. Users can manage or withdraw consent via the cookie banner or browser settings.

9. Data SecurityWe implement appropriate technical and organizational measures, including:HTTPS encryptionFirewalls and anti-intrusion systemsStripe payment processing according to PCI-DSS standardsRefund


PolicyRight of Withdrawal: Customers can withdraw within 14 days of receiving their order.

Exceptions: Opened or damaged bottles are not returnable.
Returns accepted: Only if products are delivered damaged, incorrect, or defective.

Return Procedure: Contact info@vinodimore.it with order number, name, reason, and photos if applicable.

Return Costs: Covered by us if the product is defective, damaged, or incorrect; otherwise, costs are covered by the customer.

Refunds: Issued within 14 days via the original payment method (Stripe).

Damaged Products on Delivery: Notify us within 48 hours with photos.

Terms & Conditions Introduction, seller information, products, prices, payment via Stripe, shipping.Right of withdrawal, returns, and refunds.

Limitation of liability.

Governing law: Italian law.

Cookie Policy

The website uses essential technical cookies and, with consent, analytics and marketing cookies. Users can manage their consent through the cookie banner or browsersettings.